Grievance Officer
In accordance with applicable laws and platform requirements, users may contact our Grievance Officer regarding complaints, concerns, privacy issues, account-related matters, content disputes, fraud reports, or policy violations.
Padmashali Kalyana Vedika is a trusted matrimony platform for the Padmashali community.
In accordance with applicable laws and platform requirements, users may contact our Grievance Officer regarding complaints, concerns, privacy issues, account-related matters, content disputes, fraud reports, or policy violations.
Name: Grievance Officer Organization: Sri Group of Companies Email: grievance@srigroupofcompanies.com Support Email: support@srigroupofcompanies.com Website: https://srigroupofcompanies.com
Users may submit complaints related to: • Privacy and personal data concerns • Fake or fraudulent profiles • Harassment or abusive behavior • Content violations • Account suspension issues • Refund and payment disputes • Any violation of platform policies
• Complaint acknowledgment: Within 48 hours of receipt. • Resolution or update: Within 15 days from the date of complaint submission, subject to the complexity of the matter.
Users should include the following details while submitting a grievance: • Full Name • Registered Mobile Number • Registered Email Address • User ID (if available) • Description of the complaint • Relevant screenshots or supporting documents (if any) Padmashali Kalyana Vedika will make reasonable efforts to investigate and resolve all legitimate complaints in a fair and timely manner.